We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 7 days no reason to return the buyer will bear the return shipping cost, if there is a problem with the product, the seller will bear the return shipping cost.
1.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
2.To start a return, you can contact us at huangcindy49@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3.Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
4.Exceptions / non-returnable items
Certain types of items cannot be returned, lost accessories, damaged packaging, damaged products, and affect secondary sales. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
5.Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.